Starter Vape Kit warranty FAQ guide
This page is for adult smokers who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.
Published 26 May 2025 · VapeWholesaleHub · Reading time 6 min
What your market will ask for
We work with adult smokers who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.
Age verification is not only a website problem. Retail packaging, shelf placement and staff scripting all carry compliance weight, and auditors increasingly ask for evidence of all three.
Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.
Keeping the second shipment identical
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.
Merchandising a small range well
Photography matters for online listings. Shoot on a neutral background with the device at a slight angle, show the pack alongside the unit, and keep the same framing across the range so the grid reads as a family.
Staff knowledge converts better than any poster. If your team can explain the difference between two coils in one sentence, the step-up SKU sells itself.
- Cartons drop-tested and pallet-counted for clean freight
- Named account contact who has handled the product
- Artwork proof plus physical dummy for custom packaging
- Specification locked in writing before production starts
- Seven-day defect reporting with replace-or-credit
- Standing reorder schedule with a fixed cut-off
Building an assortment that actually turns
Colour range is where assortments quietly die. Six finishes look impressive in a brochure and disastrous on a shelf with 40 cm of space. We recommend two finishes per core SKU and let the trial line carry the novelty.
The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the starter vape kit list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.
Specification summary
| Battery | 350 mAh |
| Pod capacity | 3.0 ml |
| Coil resistance | 1.2 ohm |
| Included | Device, pod, cable |
| Charging | USB-C 5V/1A |
| Packaging | Blister pack |
| Minimum order | 100 units per SKU, mixed cartons allowed |
| Lead time | 30 working days after artwork approval |
If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.
Frequently asked
How long does production take?
Around 30 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
Do you support private label?
We do. Send your artwork or your brand direction and we will return a digital proof, then a physical dummy for colour approval. Packaging files stay on record so a rebrand later is a file update rather than a redesign.
What documents come with a shipment?
Commercial invoice, packing list, and the certificate pack for your market: test reports, declaration of conformity and safety data sheets. We send scans before dispatch so your broker can pre-clear the file.
Related reading
Need a quotation on starter vape kits?
Send destination market, target price and quantity. Same-day reply on working days.
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