Starter Vape Kit spare coil supply — a workbook

After-sales, replacements and reorders

Ordering starter vape kit is not difficult. Ordering starter vape kit that sell through without a return queue behind them is the part most buyers underestimate, and it is where we spend our time. We supply adult smokers in European and North American markets with core lines that turn over predictably, and we keep the specification list short enough for your team to actually manage.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

How the price is actually built

Currency moves more than most buyers expect over a twelve month supply plan. We quote in USD and hold the price for 30 days from confirmation so your margin calculation is not guesswork.

Payment terms for new accounts are normally a deposit with the balance against the bill of lading. Established buyers on a repeat schedule can move to terms after three clean shipments.

Choosing the core line

Most adult smokers arrive with a spreadsheet and leave with too many SKUs. The fix is not a bigger catalogue, it is a narrower core. We normally propose three tiers: a volume line that carries the shelf, a step-up line that lifts basket value, and one trial SKU that tells you what to order next season.

A practical starting order for adult smokers is 240 units across two or three SKUs, not 240 units of one. That spreads the risk, gives your staff something to compare, and still hits the first price break.

• Standing reorder schedule with a fixed cut-off
• Artwork proof plus physical dummy for custom packaging
• Private label files archived for future rebrands
• Consolidated or split shipping, quoted both ways
• Named account contact who has handled the product
• Document pack prepared per destination market

Transit, consolidation and timing

Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.

We can consolidate mixed orders of starter vape kits into one shipment. Consolidation saves freight but adds handling days, so we quote both a consolidated and a split option and let you choose.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

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