Starter Vape Kit reading a quotation for the EU market

How orders move from factory to shelf

Buyers come to us for starter vape kit after a bad quarter: dead stock on one side, empty shelves on the other. The cause is usually the same, an assortment built from a catalogue instead of from sell-through data. This page explains how we rebuild that balance for adult smokers.

We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 25 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.

We can consolidate mixed orders of starter vape kits into one shipment. Consolidation saves freight but adds handling days, so we quote both a consolidated and a split option and let you choose.

Keeping the second shipment identical

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.

Where defects actually come from

A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.

14 separate checks run before a carton is sealed: electrical, mechanical, leak, finish and packaging. Anything outside tolerance is quarantined the same day and reported to you, rather than shipped with a hope and a discount.

• Specification locked in writing before production starts
• Private label files archived for future rebrands
• Named account contact who has handled the product
• Standing reorder schedule with a fixed cut-off
• Seven-day defect reporting with replace-or-credit
• Consolidated or split shipping, quoted both ways

Getting the documents right

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

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