Starter Vape Kit heated tobacco with warranty card guide
A starter vape kit programme only works when three numbers agree: your shelf price, your reorder cycle and your defect tolerance. Change one and the plan moves. We build assortments around those three and we say so up front rather than after the invoice.
Published 31 January 2026 · VapeWholesaleHub · Reading time 5 min
After-sales, replacements and reorders
This page is for adult smokers who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.
Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.
We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.
How the price is actually built
Freight is quoted separately and honestly. Bundling it into the unit price looks tidy and hides the one line that changes most often between shipments.
Custom printing raises the unit price and lowers the marketing cost. For adult smokers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.
Quality control, in plain terms
Every batch is pulled from running production, not from a display shelf. We check draw resistance, airflow balance, charge behaviour, leak performance after a temperature shift, finish quality and carton integrity, and we keep the pull records against the order number.
Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.
- Mixed SKU cartons to spread first-order risk
- Named account contact who has handled the product
- Cartons drop-tested and pallet-counted for clean freight
- Reference sample retained from every batch
- Document pack prepared per destination market
- Standing reorder schedule with a fixed cut-off
What your market will ask for
Age verification is not only a website problem. Retail packaging, shelf placement and staff scripting all carry compliance weight, and auditors increasingly ask for evidence of all three.
Regulation for starter vape kits differs by country and sometimes by state. We do not pretend to be your lawyer, but we do keep the document pack current and we will tell you when a configuration cannot legally enter a market you have named.
Specification summary
| Battery | 350 mAh |
| Pod capacity | 2.0 ml |
| Coil resistance | 0.8 ohm |
| Included | Device, 2 pods, cable |
| Charging | USB-C 5V/1A |
| Packaging | Blister pack |
| Minimum order | 300 units per SKU, mixed cartons allowed |
| Lead time | 25 working days after artwork approval |
If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.
Frequently asked
Can we order samples before committing?
Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 50 units. We would rather you handle the sample than approve a specification from a photograph.
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
What is the minimum order for starter vape kit?
Standard configurations start at 50 units per SKU, with mixed SKUs allowed inside the same carton. Custom colours, custom packaging or a private label run usually start at 200 units because of setup time on the line.
Related reading
Need a quotation on starter vape kits?
Send destination market, target price and quantity. Same-day reply on working days.
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