Starter Vape Kit bundling and kits — a FAQ
If you are comparing three quotes for starter vape kit, compare the paperwork first. Test reports, artwork files, batch coding and the replacement clause tell you more about a supplier than the unit price on page one.
Published 04 July 2026 · VapeWholesaleHub · Reading time 9 min
After-sales, replacements and reorders
A starter vape kit programme only works when three numbers agree: your shelf price, your reorder cycle and your defect tolerance. Change one and the plan moves. We build assortments around those three and we say so up front rather than after the invoice.
Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.
We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.
Presentation that earns the step-up
Staff knowledge converts better than any poster. If your team can explain the difference between two coils in one sentence, the step-up SKU sells itself.
Counter space is finite. Three well-chosen SKUs outsell nine crowded ones, and the empty space signals a curated range rather than a clearance table.
Shipping without surprises
Transit times move with the season. Book space early for Q4 and around Chinese New Year, when factory output pauses for two to three weeks and freight rates tighten at the same time.
We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 22 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.
- Document pack prepared per destination market
- Standing reorder schedule with a fixed cut-off
- Seven-day defect reporting with replace-or-credit
- Consolidated or split shipping, quoted both ways
- Mixed SKU cartons to spread first-order risk
- Cartons drop-tested and pallet-counted for clean freight
Quality control, in plain terms
Flavour drift between batches is the quiet killer of repeat orders. We retain a sealed reference sample from every run so a complaint six weeks later can be compared against what actually left the building.
We photograph the packing station during production for volume orders. It is a small thing, but it settles most arguments about what was actually in the carton before it was sealed.
Specification summary
| Battery | 350 mAh |
| Pod capacity | 2.5 ml |
| Coil resistance | 1.2 ohm |
| Included | Device, 2 pods, cable |
| Charging | USB-C 5V/1A |
| Packaging | Retail box |
| Minimum order | 200 units per SKU, mixed cartons allowed |
| Lead time | 25 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
What documents come with a shipment?
Commercial invoice, packing list, and the certificate pack for your market: test reports, declaration of conformity and safety data sheets. We send scans before dispatch so your broker can pre-clear the file.
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
How long does production take?
Around 22 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
Related reading
Need a quotation on starter vape kits?
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